Why can’t I see comments on Instagram? Reasons and fixes

By: Tanmay Ratnaparkhe

Last Updated:

Why can't I see comments on Instagram

Instagram is a photo and video sharing social networking service owned by Facebook, Inc. It was created by Kevin Systrom and Mike Krieger and launched in October 2010 exclusively on iOS. A version for Android devices was released a year and a half later, in April 2012, followed by a feature-limited website interface in November 2012, and apps for Windows 10 Mobile and Windows 10 in April 2016 and October 2016 respectively. The app can however have some glitches that can raise the question of why can’t I see comments on Instagram.

The app allows users to upload photos and videos to the service, which can be edited with filters and organized with tags and location information. Users can also browse other users’ content and share likes and comments. The service was originally distinguished by only allowing content to be framed in a square aspect ratio with 640 pixels.

Instagram comments

Instagram’s comment feature is a great way to connect with your friends and followers. When you post a photo or video, you can choose to allow comments from anyone, just your friends, or turn comments off altogether. To manage comments on your posts, go to your profile and tap the three dots in the top right corner. Then, select Turn Off Comments or Manage Comments. If you choose to allow comments from anyone, you can still delete any comments that you don’t like. Just tap the X next to the comment.


You can also report comments that violate Instagram’s Community Guidelines. When you report a comment, it’s sent to Instagram’s team of moderators for review. When you find a post you want to comment on, tap below the post. Type your comment and tap Post. You can also tap and hold the comment to delete it.

Why can’t I see comments on Instagram? Reasons and fixes:

There are times when there can be glitches. You might have trouble with seeing comments or commenting on someone’s post. The question that raises “Why can’t I see comments on Instagram?” is very obvious. Follow the steps below to solve this problem and view all the comments on Instagram.

1. Poor internet connection –

When posting a comment or trying to read comments on Instagram always make sure that your internet connectivity is good. Check your internet speed here. If not there are chances for the comments to not be visible.

Fix – Restore internet connectivity

To solve this issue turn your phone to airplane mode and switch it off after a few seconds. This will help in restoring the internet connection. If still not helping, restart your device. If you are using Wi-Fi, then check its connection. Check the router and rectify if the connection is weak.


2. Comments might not be posted –

It is possible that the post you are looking at does not have any comments posted. Therefore, there will be no comments visible. Once you open the post comments, the comment section will show a remark “no comments” on it. If this is not the case then follow other steps in this blog to answer your question “why can’t I see comments on Instagram?”.

3. Using an outdated Instagram version –

If you are using an old version of the Instagram app, there is a high chance that you will have a problem in seeing the comments on various Instagram posts.

Fix – Update Instagram

To solve this simply update the Instagram app. If you are an android user update it as follows.

1. Open the Google play store.

2. Tap on the Menu icon (three horizontal lines)

3. Tap on My apps & games

4. Under ‘Updates Available’ , tap ‘Update’ next to Instagram

5. Once the update is finished downloading, tap Open to launch the updated app.

You can also simply search the Instagram app and click on the update option next to the Instagram app.

Why can't I see comments on Instagram - update Instagram
Updating Instagram app

If you’re using an iPhone, you can update your Instagram app by going to the App Store.

1. Open the App Store.

2. Tap the Updates tab.

3. Find the Instagram app in the list of updates, and tap the Update button next to it.

4. Once the update is finished downloading, you can open the app and start using it.

4. Instagram glitch –

There can be various glitches in Instagram due to various reasons. Simply solve the problem of “why can’t I see comments on Instagram?” by following the tricks below in the fixes. You can either clear the app cache or force-stop the app to rectify this issue.

Fix 1 – Clear Instagram app cache

Clearing the app cache will make the app more efficient and faster. If you are using an android phone clear the app cache through these instructions.

  • Open the Settings app on your phone and tap ‘Apps’.
  • Find and tap Instagram in the list of apps.
  • Tap ‘Storage’.
  • Tap ‘Clear Cache’.
Clearing Instagram app cache
Clearing Instagram app cache

If you are an iPhone user clear the app cache as follows

1. Go to Instagram app,

2. Delete app. This will clear the cache for the Instagram app. Re-download the app from the app store.

Fix 2 – Reinstall the app to solve the issue

If you have an android phone, you can follow these steps to reinstall the Instagram app:

1. Go to the Google Play Store and search for Instagram.

2. Tap on the Uninstall button.

3. Once the uninstallation is complete, tap on the Install button.

4. This will Install the app again.

5. Once the app is installed sign in with your Instagram username and password.

6. You are now ready to use Instagram without any issues.

Steps on how to reinstall the Instagram app on an iPhone:

1. Open the App Store on your iPhone.

2. Tap the search icon in the bottom right corner of the screen.

3. Type in ‘Instagram’ in the search bar and tap the search icon again.

4. Find the Instagram app in the search results and tap ‘Uninstall’.

5. If prompted, enter your Apple ID password.

6. Once the app is uninstalled, the ‘Get’ option will appear.

7. Click on it to reinstall the app on your iPhone.

Fix 3 – Force stop the Instagram app

On Android phone, to force stop Instagram,

1. Go to Settings

2. Open Applications

3. Open Instagram

4. Tap on Force Stop. You’ll be prompted to confirm that you want to stop the app, so tap OK.

Why can't I see comments on Instagram - Force stop the Instagram app
Force stop the Instagram app

To force stop the Instagram app on an iPhone,

One way is to go to the App Store and find the ‘Instagram app’. Once you have found it, tap on the ‘X’ to delete the app. This will cause the app to stop running.

Another way to force-stop the app is to go to your device’s Settings and then tap on ‘General’. Then, tap on ‘Background App Refresh’. You will see a list of apps that are allowed to refresh in the background. Turn off the switch next to ‘Instagram‘ to force stop the app

5. Phone glitch –

At times after you have tried everything including the internet connection, the problem of “why can’t I see comments on Instagram” might not be rectified. This is simply because there are glitches in the phone. Pay attention to the fixes below to rectify this issue by restarting the phone or clearing the phone storage.

Fix 1 – Restart the phone

For Android phones long-press the power button and select switch off or Reboot the phone. In an iPhone long-press the power button and switch off the phone and switch it back on or simply restart the phone.

Fix 2 – Clear phone/ Instagram storage

Sometimes it is possible that the phone has too much storage and that might slow down the phone. This will in turn have effects on the Instagram app’s performance and can cause a glitch with comments. simply clear the unwanted storage on phone.

6. Turn data saver off –

If you have a data saver on, either on your phone or the Instagram app, then it will cause trouble in using Instagram. To solve this turn the data saver off on the phone.

Fix – Turn data saver off

Data saver mode can block a lot of features in the Instagram app as it might demand high data usage. Simply turn off the data saver mode on the phone and try loading the comments again. If you have a data saver mode on in the Instagram app turn it off.

1. Go to the ‘Instagram settings’.

2. Click on ‘Account settings’.

3. Go to ‘Cellular data usage’.

4. Turn the ‘Data saver off’.

Turning data saver off on Instagram.
Turning data saver off on Instagram

7. Comments might be filtered –

There are various features on Instagram among which one is the ability to filter or restrict the number of comments. People can turn the comments option off, making the comment feature completely blocked. Hence there won’t be any comments on such posts. Other feature is where people restrict or filter the comments and make the comments limited on the posts. This will make only few comments visible on the post.

8. Your account might be blocked or restricted –

There are certain guidelines by Instagram that one must follow always while using the app. Whether it is to post a picture, reel, or even a comment, if anything contraindicates the guidelines, your account might get restricted from liking, commenting on posts. It can also cause hindrance with viewing comments on Instagram.

Fix –

Simply wait for your account to be free from restrictions. You can also make a complaint or send an email to Instagram mentioning the trouble.

Wrapping it up

Isn’t it annoying to not be able to comment on Instagram? With the quick fixes in the above blog for “why can’t I see comments on Instagram?” you can solve the problem in a few steps or even a single step! Try to corner out the reason that might be the root cause in your case and simply follow the fixes mentioned.

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